Service Center
Like any mechanical instrument, a watch needs regular servicing to ensure that it functions perfectly. There is no fixed schedule for servicing, but we generally recommend that you have your watched checked every four to six years, depending on the conditions in which a watch is used. Regular servicing protects the individual moving parts from wear that comes from daily grinding from contaminated oils, and extends the life of the watch.

Have your timepieces checked only by an authorized service center.
service center
Rolex Service Center
Menara Sudirman Level 12A
Jl. Jend. Sudirman Kav 60, Jakarta 12190
+62 21 29272794
Business Hours : Monday - Friday 8.30 am - 5.30 pm

Opened in 2002, the Rolex Service Centre - Jakarta is the official authorised service centre for Rolex and Tudor in Indonesia. With a team of nine highly qualified technicians who have been trained meticulously in Geneva, the Rolex Service Centre can guarantee customers peace of mind knowing that all spare parts used are original Rolex parts, and were installed using proprietary equipment to ensure proper assembly and eliminate risks of damage to the watch.

The Rolex Service Centre offers three types of services: Quick Services encompasses simple services that include battery changes, crystal replacements and the adding or reducing of links on bracelets; Complete Overhaul Services that require more complex and detailed services, which include cleaning, re-oiling, timing accuracy checks and water-proof testing; and lastly, Miscellaneous Services such as polishing.

service center
Time Care
Menara Sudirman Level 12A
Jl. Jend. Sudirman Kav. 60, Jakarta 12190
+62 21 29272781
Business Hours : Monday - Friday 8.30 am - 5.30 pm

Time Care Service Centre is the largest and most respected service centre in the country. Time Care watch specialists are trained by the brands and only use officially licensed equipment and original parts that come directly from the manufacturers of the movements.

From quick services to complete overhaul, all services carried by Time Care also come with a one-year international guarantee. Customers are assured, beyond a doubt, that their timepieces receive only top quality service.

Brands exclusively serviced through Time Care Service Centre:

  • A. Lange & Söhne
  • Audemars Piguet
  • Ball
  • Baume & Mercier
  • Breguet
  • Breitling
  • Cartier
  • Chanel
  • Chopard
  • Corum
  • Dior
  • Ebel
  • Fendi
  • Ferrari
  • Girard-Perregaux
  • Gucci
  • Hublot
  • Hamilton
  • IWC
  • Jaeger-LeCoultre
  • Panerai
  • Piaget
  • Roger Dubuis
  • TAG Heuer
  • Vacheron Constantin
  • Van Cleef & Arpels
  • Zenith


We love to help you service your timepiece. Please leave your question in this enquiry form, we would get back to you soon!
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